Jointlax™ - Frequently Asked Questions:

To help alleviate any concerns or answer any questions you may have regarding Jointlax™, we have compiled a list of frequently asked questions below. This will assist you in your decision to purchase our product and start your journey towards better health and improved well-being.

What makes Jointlax™ more effective than other joint supplements?
Most joint supplements do not provide a formula that offers a total care solution for overcoming joint pain and uncomfortable joint conditions. What's more, they fail to include the correct blend of clinically proven ingredients such as: Glucosamine Sulfate, Methylsulfonylmethane (MSM), Chondroitin Sulfate, Hyaluronic Acid, L-Glutamic Acid, Turmeric, Ginger, White Willow, BioPerine® and more. They have a few but not all, which can dilute the effectiveness of the product. Some products neglect to include top ingredients at all.

Only Jointlax™ uses 16 of the ultimate blend of clinically proven ingredients. It works to alleviate joint pain and arthritis at the root cause, manage pain, reduce severity, frequency and duration of flare ups as well as provide key support for long term optimal joint health to aid prevention of future joint problems. By combining the ingredients, Jointlax™ has been able to create a 'total care' relieve and prevent solution that works faster and is more effective than any other product on the market.

Can Jointlax™ be used to prevent symptoms from occurring?
Yes, many people use Jointlax™ to prevent the onslaught of symptoms from occurring. Since Jointlax™ is made of all natural ingredients, it is safe for long term use.

How long should I use Jointlax™?
You can use Jointlax™ to get rid of symptoms, to prevent them from occurring, and to stop them from coming back. How long you should continue depends on how severe your symptoms are, and how long it takes for you to feel "normal" again.

What makes up the ingredients of Jointlax™ ?
The ingredients in Jointlax™ can be found on our How It Works page. You can go there to read more about each of the quality natural herbal ingredients.

Why is Jointlax™ not available in stores?
We have chosen to make Jointlax™ available exclusively online, so that we are able to reach more people and maintain control of distribution and customer service. We want to be hands on with our customers if there's a problem; we lose that personal touch when the product is sold in stores.

Can I see the label of Jointlax™?
Of course! Please click here to see our label.

Can I use Jointlax™ with my prescription medications?
Jointlax™ has been formulated using only the purest natural ingredients. For the most part, there is no interference with most medications. But if you have any concerns, we always recommend that you consult with your doctor.

If it does not work for me and I want to return it, what do I do?
Not a problem - there is a 60 day money back guarantee. We ask that you call customer service to get your return authorization number. If you do decide to return the bottles, you must return all of the bottles, so do not throw any of them away. Please do not ship products to us after the 60 day period has expired. If you send only a portion of the bottles back, you will receive a partial refund.

Is it possible to cancel my Subscribe & Save subscription?
Yes, you may cancel your subscription at any time. Simply call customer service and let them know you wish to cancel your subscription. Your subscription will be terminated immediately. If your order has already been shipped, your customer service representative will supply you with an authorization number to return that shipment.

Questions about Shipping Jointlax™:

How soon will my order arrive?
If you choose regular shipping, Jointlax™ is shipped by US Postal Service First Class Mail. If you place your order before 8:30 am EST, it will be shipped out on the day it is ordered. If you place your order after 8:30 am EST, it will be sent out the next morning. Your order should arrive within 3 to 5 business days within the USA. All orders received after 8:30 am EST on Friday or on the weekend will be shipped out promptly Monday morning.

We also offer FedEx 2 day delivery, as well as next day shipping. FedEx shipments will be sent out the same day, as long as the order is received by 8:30 am EST. You can learn more about shipping options on the checkout page.

What kind of package will it arrive in?
We always ship discreetly to protect the privacy of our customer. Jointlax™ is shipped in plain packaging with no external information that identifies the product purchased.

How secure is it to order Jointlax™ online?
Very secure. We use the strongest data encryption Secure Sockets Layer (SSL) technology available. SSL technology is the industry standard for encryption, and ensures a secure transaction environment for commerce on the internet.

Do you ship to Canada?
Yes, we have many customers in Canada; it just takes longer to get there, about 1 to 2 weeks for regular mail. If you order it using the FedEx amount, it will take 4 to 6 days.

Do you ship internationally?
Yes, we can ship to any country. You can learn more about shipping options on the checkout page.